Shipping policy
SHIPPING POLICY
Last updated: July 14, 2026
CozyKeyring offers free standard shipping to customers worldwide.
Delivery Time
Our estimated delivery time is 7–10 days after the order has been processed.
Delivery times are estimates and may vary depending on the destination, customs procedures, public holidays, weather conditions, or shipping carrier delays.
Order Processing
Orders are reviewed and prepared before shipment.
Processing may include payment verification, product preparation, packaging, and carrier collection.
Orders placed during weekends, holidays, or periods of high demand may require additional processing time.
Tracking Information
When tracking is available, it will be sent to the email address provided during checkout.
Tracking information may take several days to update after the shipping label is created.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
CozyKeyring is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information.
Contact us immediately if you notice an address error. We cannot guarantee that the address can be changed after the order has entered processing.
Customs and Import Fees
International orders may be subject to customs duties, import taxes, or local handling fees.
These charges are determined by local authorities and, unless otherwise stated, are the customer’s responsibility.
Lost or Delayed Orders
If your order is significantly delayed or cannot be located, contact us with your order number and tracking information.
We will review the situation and provide reasonable assistance.
For shipping questions, email support@CozyKeyring.site.